Privacy Policy
OnestQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our queue management system.
We collect information that you provide directly to us, including account registration information such as your name, email address, phone number, and business details. We also collect information about your use of the Service, including queue data, token information, appointment details, and system usage statistics.
We use the information we collect to provide, maintain, and improve the Service, process transactions and send related information, send technical notices and support messages, respond to your comments and questions, monitor and analyze trends and usage, detect and prevent fraud or abuse, and comply with legal obligations.
We may share your information with service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law or in response to valid requests by public authorities, to protect our rights and safety, or in connection with a business transfer such as a merger or acquisition.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to access, update, or delete your personal information. You can do this by logging into your account or contacting us directly. You may also opt out of certain communications from us, though you may not opt out of service-related communications.
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us through our support channels.